Credit refunds on season tickets
I renewed my ticket on direct debit but was told to email the club to get my credit back for a match I put on the exchange - I have now received a response that 'the credit window' opens in July. Is this right?
Credit refunds on season tickets
- Thread starter loubee
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rebus
On my final warning
Credit refunds on season tickets
Well, it’s an email from the club so it’s probably correct.
hobbsy
Optimist
Credit refunds on season tickets
Yes, credit refunds happen twice a year, just before Christmas and at the end of the season.
Credit refunds on season tickets
I have £224.76p credit, I asked about it 2 weeks ago saying this is my money not yours and can I have it please. Got any email back saying you can have it in June after the season ends with a sarcastic remark, bring back Winnie please.
badgerbee
Mafeking Avenue........gets you there!!!!
Credit refunds on season tickets
Edmundo
Whinging pom
Lush55
Active member
pumpkin pie
Member
Credit refunds on season tickets
Yes it is.
Any credit on your account can be taken out in June/ July or December. It takes 4 to 6 weeks to get a refund
Bee(h)Iver
Active member
Credit refunds on season tickets
Keep the credit in the account and use it for the European matches!
Hullbee
Wash your hands you filthy animals
marvelous007
Active member
Credit refunds on season tickets
Whilst this may be general club policy, they do take individual circumstances into account.
Hullbee
Wash your hands you filthy animals
Credit refunds on season tickets
Not in stock, don’t know when we will be getting more in now f*** off out the shop
jlove
Well-known member
Credit refunds on season tickets
Anyone heard anything about the ‘Credit Window’, supposedly in July, as it’s now 7th? (… and, yes, I could call the Club!)
Credit refunds on season tickets
And when are we likely to hear when we can apply for the refunds? It's six weeks since the end of the season. I'd rather the money sitting in my bank account earning interest then the club's!
Houghton Bee
Massive Member
Credit refunds on season tickets
Can you charge the club a transaction fee when they pay you the money?
Rob Bartram
Member
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- 5 May 2006
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Credit refunds on season tickets
Asked the club last week. They said a couple of weeks…..
Credit refunds on season tickets
Sent email to club and got a reply in a couple of hours, basically saying that that a window will be open next Wednesday 22/7 to apply account cash back. The delay apparently is to do with PSR regulations in the premier league.
WARFIELD BEE
Active member
pumpkin pie
Member
Credit refunds on season tickets
Yes. No email but if you log into your account you can apply. You will get the money before the first home game
Credit refunds on season tickets
Just this minute (17.30) had an email from the club saying it's now open to apply for credit, with Link.
Also notes that: "If there is credit that you would like to withdraw from a junior account that you manage, please email the box office at [email protected] or call 0333 005 8521 to arrange withdrawal."
Also notes that: "If there is credit that you would like to withdraw from a junior account that you manage, please email the box office at [email protected] or call 0333 005 8521 to arrange withdrawal."
Raise The Roof
Active member
Raise The Roof
Active member
Credit refunds on season tickets
For once, the Cashback request process was quick and easy - just a couple of clicks, leading to an immediate acknowledgement:
Your request for cashback has been received.
Your request to withdraw £26.05 from your balance has been successful. Withdrawal requests will be processed by the club on Friday 31 July Fans will receive their money before the start of the season.
Your request for cashback has been received.
Your request to withdraw £26.05 from your balance has been successful. Withdrawal requests will be processed by the club on Friday 31 July Fans will receive their money before the start of the season.
Delbee
Well-known member
Delbee
Well-known member
Credit refunds on season tickets
just read you get your money before first game . I think Monday I’ll ring the club to find out why I have not received my cash
hobbsy
Optimist
Credit refunds on season tickets
But the club have until 17.29 on the 22nd August to fulfill their part of the deal?
whyteleafebee76
Well-known member
Credit refunds on season tickets
I did the online request so will wait patiently now. My son emailed the club last week and received his yesterday.
Delbee
Well-known member
Credit refunds on season tickets
I phoned the other day and told that I had to wait till the first home game . If not paid then to phone the Box Office
jlove
Well-known member
Credit refunds on season tickets
To be fair, that’s what the Club has said all along.
Sultan
Well-known member
Credit refunds on season tickets
have people been contacted about refunds or do we just phone the club?
jlove
Well-known member
Credit refunds on season tickets
Did you make the request? I received mine 19 Aug, before the first game of the season as per the Club's announcement.
Sultan
Well-known member
Credit refunds on season tickets
Thank you. Just backtracked through my bank account and money has been paid in. Couldn’t see an email though. Problem resolved.