I am happy to stand with the home fans.Email back from the club
"I'm afraid we are not providing any tickets for this fixture. All tickets for home & away fans are going through Bromley only."
Not exactly encouraging interest in the fixture...
Will ring Bromley at lunchtime and ask if they are aware of this and where they suggest away fans buy. This is the seat map on their website for home fans
View attachment 68897
Rang Bromley and it's a clear as mud. The woman said they haven't discussed with Brentford and expected to hear from Brentford about requirements. I explained the email I'd sent.Email back from the club
"I'm afraid we are not providing any tickets for this fixture. All tickets for home & away fans are going through Bromley only."
Not exactly encouraging interest in the fixture...
Will ring Bromley at lunchtime and ask if they are aware of this and where they suggest away fans buy. This is the seat map on their website for home fans
View attachment 68897
It's like dealing with amateurs, not just Bromley either. Pathetic all round. No excuse Brentford. If you are not going to treat the competition and fans that support the club with respect then why bother entering the Freight Rover (ask your grandparents New Brentford).Rang Bromley and it's a clear as mud. The woman said they haven't discussed with Brentford and expected to hear from Brentford about requirements. I explained the email I'd sent.
She was sorry she couldn't help any more but suggested I either keep an eye on their website for updates, or ring back on Monday when her boss is back from holiday...
The page linked in post 301 suggests the north terrace won't be open at all for this game.Looking at the stadium map and trying to make sense of the website, I reckon we’ll have the whole of the North Terrace and the corner section of the adjacent stand.
What's that buzzing sound?I did have a thought that rebus was back working for the club again, and that he’s gone rogue and sabotaged the ticket selling process for this tournament.
I have just forwarded my email to BIAS to ask if they have any communications with the ticket office that could explain, or encourage them to put something on the website.@BIAS any chance of getting some decent comms from the club over this. If they come back and say the club can't be arsed then fine, at least we will know.
I am sure you turn up buy a ticket for home end and just walk into the awayI went to the Bromley ticket office / club shop yesterday (working close by). Lady there tried hard to be helpful but couldn’t access tickets to sell in their away section on their system. She was surprised Brentford aren’t selling them. Took my number for their office manager (who wasn’t in) to call me back but they haven’t as yet.
Don't think you can practically do that these day at Hayes Lane. By shutting off the North Stand they have effectively blocked access to the adjoining away section for this match. Saving money I guessI am sure you turn up buy a ticket for home end and just walk into the away
He's back from holiday on Monday I was told, assuming it's the same personI went to the Bromley ticket office / club shop yesterday (working close by). Lady there tried hard to be helpful but couldn’t access tickets to sell in their away section on their system. She was surprised Brentford aren’t selling them. Took my number for their office manager (who wasn’t in) to call me back but they haven’t as yet.
It is down to Brentford to keep us updated not a chap who works for a professional football cluv that decides to take a holiday when the football season is on. Maybe Brentford don't have enough competent staff. Never had these issues when Chapman was involved with the club helping with ticketing.He's back from holiday on Monday I was told, assuming it's the same person
I didn't say it wasn't anyone's fault, I'm just relaying what I was told from a similar conversation with Bromley ticket office.It is down to Brentford to keep us updated not a chap who works for a professional football cluv that decides to take a holiday when the football season is on. Maybe Brentford don't have enough competent staff. Never had these issues when Chapman was involved with the club helping with ticketing.
I know. You are helpful.I didn't say it wasn't anyone's fault, I'm just relaying what I was told from a similar conversation with Bromley ticket office.
It’s like the knowledge it’s a test of loyalty and how you remain loyal in the face of crap serviceSo the club want to enter our kids into this comp.............. And then not be bothered about tickets for fans that want to go.
Couldn't make it up.
Part of the club's masterplan to to remove 'Old' Brentford. Remember the club was now formed at the dawn of the Premier League adventure.It’s like the knowledge it’s a test of loyalty and how you remain loyal in the face of crap service
you would have thought the extra 1% would have led to an increase in 1% extra customer satisfaction or contribute to the salary of the new ticket office member of staff, AI Bot.I'm sure the many fans representative staff the club employs are all over it
Surprised the ticket office are risking missing out on all those sweet sweet 1% transaction fees though.
Old Brentford shouldn't be attending this matchPart of the club's masterplan to to remove 'Old' Brentford. Remember the club was now formed at the dawn of the Premier League adventure.
I'm surprised you are banging a nail into the dividing wedge between new and old Brentford. I'm guessing I have missed the issued BIAS statement calling for fans to boycott this game. The club must have received it as they are making it difficult. Time to stop the BIAS membership it seems. What a load of old tosh.Old Brentford shouldn't be attending this match
Personal opinion onlyI'm surprised you are banging a nail into the dividing wedge between new and old Brentford. I'm guessing I have missed the issued BIAS statement calling for fans to boycott this game. The club must have received it as they are making it difficult. Time to stop the BIAS membership it seems. What a load of old tosh.
This is a particularly strange hill to die on…I'm surprised you are banging a nail into the dividing wedge between new and old Brentford. I'm guessing I have missed the issued BIAS statement calling for fans to boycott this game. The club must have received it as they are making it difficult. Time to stop the BIAS membership it seems. What a load of old tosh.
This is nonsence. Old Brentford would have been all over a winnable away game enroute to Wembley.Old Brentford shouldn't be attending this match
Presumably they thought no one would goSo the club want to enter our kids into this comp.............. And then not be bothered about tickets for fans that want to go.
Couldn't make it up.
... I've never been to Bromley to watch Brentford play...but from memory...I'm fairly certain the surrounding areas around MK Dons(new ground and old)and Crawley are relatively flat on the approach to their grounds... not a hill in sight to die on..... but I'm getting old so maybe my memory isn't as it was... all this old versus new Brentford malarkey is just so very boringThis is a particularly strange hill to die on…
It is boring, wait till I start on the "old" 'old' Brentford, then you'll be in trouble. I think I will start bringing my rattle, that will wake up the South Stand oldies that glare at you when you shout out anything against the away team. Joking apart we are all Brentford and want to see our team when we can. What this highlights is yet more incompetence off the pitch at Brentford. Bromley are not much better (at least there fans are able to buy tickets), but then they are not long out of non-league. We have been there and by now our ticketing and comms should be Premier League, not EFL League 1 like at Bromley.... I've never been to Bromley to watch Brentford play...but from memory...I'm fairly certain the surrounding areas around MK Dons(new ground and old)and Crawley are relatively flat on the approach to their grounds... not a hill in sight to die on..... but I'm getting old so maybe my memory isn't as it was... all this old versus new Brentford malarkey is just so very boring![]()
Hope you told them what a shower Brentford is. Keep us updated.Just had a call from Bromley.
I'm on a list, by all accounts ... another list !
The ticket I've got, that stand won't be open for the game. East stand.
Begs the questuon as to why they put those tickets on sale as available, when the stand is not going to be used.
Lady said I needed to call Brentford. I said, I think not, I got the ticket through you lot and Bromley.
She's calling me back in 5 minutes, supposedly
All these calls to Bromley about tickets they are probably sh*tting themselves believing a swarm of bees are coming and frantically phoning suppliers to get extra onions inJust had a call from Bromley.
I'm on a list, by all accounts ... another list !
The ticket I've got, that stand won't be open for the game. East stand.
Begs the questuon as to why they put those tickets on sale as available, when the stand is not going to be used.
Lady said I needed to call Brentford. I said, I think not, I got the ticket through you lot and Bromley.
She's calling me back in 5 minutes, supposedly
Mate....if you see this..can you ask if we can pay on the nightJust had a call from Bromley.
I'm on a list, by all accounts ... another list !
The ticket I've got, that stand won't be open for the game. East stand.
Begs the questuon as to why they put those tickets on sale as available, when the stand is not going to be used.
Lady said I needed to call Brentford. I said, I think not, I got the ticket through you lot and Bromley.
She's calling me back in 5 minutes, supposedly
Just had a call from Bromley.
I'm on a list, by all accounts ... another list !
The ticket I've got, that stand won't be open for the game. East stand.
Begs the questuon as to why they put those tickets on sale as available, when the stand is not going to be used.
Lady said I needed to call Brentford. I said, I think not, I got the ticket through you lot and Bromley.
She's calling me back in 5 minutes, supposedly
She asked what stand would I like to be in, assuming I'm a Bromley fan.Must be a late decision by them, nothing at all in their comms previously that anything other than their (shared) North Stand is closed to home fans.
When someone quotes a time to you and when they are going to call back, you can always add an hour onto that.Mate....if you see this..can you ask if we can pay on the night