Ticket prices and policies at other clubs - best/worst examples

[Jay Bee]

Comments are sometimes made in Bees tickets threads about good/bad policies at other clubs as well as season ticket and match ticket prices. I thought we could have a thread where interesting good and bad examples can be mentioned and discussed if of interest.

• The best ones maybe we can learn something from
• The worst ones are a reminder of what we should avoid doing at all costs

This doesn’t need to be every available example of season ticket prices (as in say the new kits thread). Just where there is something interesting to discuss or take from it. Fulham have their own thread of course.

Two interesting bad examples from this week

Blackburn have launched a new loyalty scheme in which you get 100 points for going to an away game but 125 points for a home game, plus 50 points for arriving early at a home game! (And points for buying pints and pies).


View: https://x.com/mattleach1875/status/2107853813428498871


Bournemouth have put some of their tickets for Prague away to a ballot meaning that a number of international fans are doing Prague away as their first ever Bournemouth match, whilst some season ticket holders have missed out. It appears from other messages that it’s only a small percentage of the allocation that went to a ballot and only some of those went to international fans (maybe under 50), but a reminder that fair access for big occasions is even more important and sensitive than for routine games (see Southampton in the cup all those years ago).


View: https://x.com/Tgregs_98/status/2107816228140241208

 

[Untouchable]

This is a potential measure from our friends in Yorkshire but I’d hope BFC steer well away from this.


View: https://x.com/kieranmaguire/status/2108193262116770252?s=61&t=EJGqSVScFRoPzRCeoUcI_w

 

[Banana]

There's some right horror stories out there.

We're lucky to have both strong fan groups and individuals with tentacles into the club.

Having been to FSA meeting we are one of the very best.

 

[nick logan]

Comments are sometimes made in Bees tickets threads about good/bad policies at other clubs as well as season ticket and match ticket prices. I thought we could have a thread where interesting good and bad examples can be mentioned and discussed if of interest.

• The best ones maybe we can learn something from
• The worst ones are a reminder of what we should avoid doing at all costs

This doesn’t need to be every available example of season ticket prices (as in say the new kits thread). Just where there is something interesting to discuss or take from it. Fulham have their own thread of course.

Two interesting bad examples from this week

Blackburn have launched a new loyalty scheme in which you get 100 points for going to an away game but 125 points for a home game, plus 50 points for arriving early at a home game! (And points for buying pints and pies).


View: https://x.com/mattleach1875/status/2107853813428498871


Bournemouth have put some of their tickets for Prague away to a ballot meaning that a number of international fans are doing Prague away as their first ever Bournemouth match, whilst some season ticket holders have missed out. It appears from other messages that it’s only a small percentage of the allocation that went to a ballot and only some of those went to international fans (maybe under 50), but a reminder that fair access for big occasions is even more important and sensitive than for routine games (see Southampton in the cup all those years ago).


View: https://x.com/Tgregs_98/status/2107816228140241208

Disgusting

 

[hobbsy]

There's some right horror stories out there.

We're lucky to have both strong fan groups and individuals with tentacles into the club.

Having been to FSA meeting we are one of the very best.

Yes,the fact that we had to get Ticketmaster to change their software to match some of our specific rules confirms this.

 

[Jezybee]

Chelsea offer an official exchange for away tickets. Doesn’t really solve the issue of the last minute tickets being offered on here and other sites as their version closes 7-10 days prior to the fixture.

Not sure whether implementation costs would be worth it for us as an official exchange would only open after the away allocation has sold out. With some tweaks, such as remaining open closer to the fixture, it could be useful for London away games, Bournemouth and some Cup games.

What is the away ticket exchange?
Supporters who purchase away tickets and then find they are unable to attend can list their ticket on the away ticket exchange to give other supporters the opportunity to attend.

The away ticket exchange will close between seven to ten days before the fixture to allow the club to process any resold tickets. The timings for the away ticket exchange will be confirmed in the sales information for each fixture.

Ticketing Policy Update FAQs

www.chelseafc.com

 

[heebeegeebee]

This is a potential measure from our friends in Yorkshire but I’d hope BFC steer well away from this.


View: https://x.com/kieranmaguire/status/2108193262116770252?s=61&t=EJGqSVScFRoPzRCeoUcI_w

Dynamic pricing should be outlawed.

 

[Banana]

Chelsea offer an official exchange for away tickets. Doesn’t really solve the issue of the last minute tickets being offered on here and other sites as their version closes 7-10 days prior to the fixture.

Yes the selling on of away tickets is a problem.

 

[hobbsy]

Chelsea offer an official exchange for away tickets. Doesn’t really solve the issue of the last minute tickets being offered on here and other sites as their version closes 7-10 days prior to the fixture.

Not sure whether implementation costs would be worth it for us as an official exchange would only open after the away allocation has sold out. With some tweaks, such as remaining open closer to the fixture, it could be useful for London away games, Bournemouth and some Cup games.

What is the away ticket exchange?
Supporters who purchase away tickets and then find they are unable to attend can list their ticket on the away ticket exchange to give other supporters the opportunity to attend.

The away ticket exchange will close between seven to ten days before the fixture to allow the club to process any resold tickets. The timings for the away ticket exchange will be confirmed in the sales information for each fixture.

Ticketing Policy Update FAQs

www.chelseafc.com

I think the purpose of this is so they can sell tickets before the TV announcements.

 

[Jezybee]

I think the purpose of this is so they can sell tickets before the TV announcements.

Wasn’t aware and when away allocations go on sale very early, it restricts those who would have collected access points during the season from getting tickets.

As it’s Chelsea, assumed it wasn’t pure altruism by the Club. Thought they might take a transaction fee from both buyer & seller and / or offer Club credit rather than cash.

Away ticket access and resales is something to be addressed. Although, not a hugely pressing matter.

 

[Alex]

Wasn’t aware and when away allocations go on sale very early, it restricts those who would have collected access points during the season from getting tickets.

As it’s Chelsea, assumed it wasn’t pure altruism by the Club. Thought they might take a transaction fee from both buyer & seller and / or offer Club credit rather than cash.

Away ticket access and resales is something to be addressed. Although, not a hugely pressing matter.

They also have an away season ticket.

 

[kaebess]

Dynamic pricing should be outlawed.

It’s now a bit after the horse has bolted already. It’s already applied to many part of our lives.